Voxillian is an AI-powered phone receptionist and business management platform. We are committed to protecting the privacy of our users and their customers. This policy explains what data we collect, how we use it, and your rights.
Information We Collect
When you use Voxillian, we may collect:
Account information: Your email address and business name when you create an account.
Call data: Phone numbers, call duration, transcripts, and AI-generated summaries of calls handled by our system on your behalf.
Calendar data: When you connect Google Calendar, we access your calendar events solely to display them within your dashboard and to create/modify events at your request.
Usage data: Basic analytics about how you interact with the dashboard (pages visited, features used).
How We Use Your Data
To provide and operate the AI receptionist service for your business.
To display call logs, contacts, and calendar events in your dashboard.
To improve our AI responses and service quality.
To send important service-related communications.
Google Calendar Data
When you connect your Google Calendar:
We only access calendar data when you are actively using the calendar feature.
We do not store your calendar events on our servers — they are fetched in real-time from Google.
We do not share your calendar data with any third parties.
You can disconnect Google Calendar at any time from the dashboard, which immediately revokes our access.
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data only:
With service providers that help us operate the platform (cloud hosting, telephony providers) under strict data protection agreements.
When required by law or to protect our legal rights.
Data Security
We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and access controls. Call data and account information are stored in secured, access-controlled databases.
Data Retention
We retain call logs and transcripts for as long as your account is active. You may request deletion of your data at any time by contacting us. Upon account deletion, all associated data is permanently removed within 30 days.
Your Rights
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Disconnect third-party integrations (like Google Calendar) at any time.
Export your call logs and contact data.
Contact Us
If you have questions about this privacy policy or your data, contact us at: shettyadi321@gmail.com